Troubleshooting

While installation of the Rapid7 Penetration Testing Kit (PTK) is automated, issues sometimes arise that require additional debugging. This document exists to help our partners in understanding PTK behavior and common issues that might arise throughout the installation process. If your PTK displays an error on the status page, please refer to the following documentation before proceeding to contact the PTK support team.

• Installation Errors
  • OVF Package invalid
  • Can't Acquire DHCP Lease
  • Can't Access Debian Mirrors
  • Disk Space Issues
• Status Page Errors
  • Intranet Error
  • DNS Error
  • VPN Error
  • Internet Warning