Intranet Error

If you are getting a FAIL state for the Intranet section of the PTK this is generally caused by the following:

• Network Access Control (NAC) or MAC Filtering
• DHCP Issues
• Invalid Static Configuration

NAC or MAC Filtering

If your organization implements a Network Access Control (NAC) solution or uses MAC address whitelisting, please ensure that the proper whitelists are created for the PTK.

DHCP Issues / Invalid Static Configuration

Ensure that the virtual machine is configured to recieve the same networking configuration as the environment it is deployed in. If the device does not have the correct networking configuration, please reconfigure the device by following the steps in the Reconfigure Networking section.